Supermeal
Food Ordering and Delivery Platform
A digital platform that connects users with local restaurants to order meals for delivery or pickup. It supports browsing menus, placing orders, and tracking deliveries in real time.
When they approached us, the app already supported restaurant listings and order placement. But the system started breaking down during peak hours and high order volume.
The main issues were around order flow, restaurant coordination, and delivery tracking.
We focused on stabilizing the order pipeline, so every step from kitchen to delivery stayed in sync, even during peak load.
Here is what we introduced:
Improved order routing so restaurants received updates instantly without delay
Synchronized order status across the restaurant, driver, and user in real time
Enhanced delivery tracking so route changes were reflected immediately in the app
This reduced order delays, improved delivery accuracy, and made peak-hour operations more stable.
